CONTACT US

PAYMENT


WE ACCEPT MOST MAJOR CREDIT CARDS (VISA, MASTERCARD, AND AMERICAN EXPRESS) AS WELL AS PAYPAL. WE RESERVE THE RIGHT TO REQUIRE ADDITIONAL IDENTIFICATION FOR INTERNATIONAL OR SUSPICIOUS ORDERS IN EFFORTS TO PREVENT CREDIT CARD FRAUD.


PRODUCT AVAILABILITY


ALTHOUGH AVAILABILITY MAY BE INDICATED ON OUR SITE, WE CANNOT GUARANTEE PRODUCT AVAILABILITY. WE RESERVE THE RIGHT, WITHOUT LIABILITY TO REVISE, DISCONTINUE, OR CEASE TO MAKE AVAILABLE ANY OR ALL PRODUCTS OR TO CANCEL ANY ORDER.


PRIVACY


WE WILL NOT SHARE ANY CUSTOMER INFORMATION WITH ANYONE.


SHIPPING INFO

 

PLEASE ALLOW UP TO 10 BUSINESS DAYS FOR ORDER PROCESSING AND AN ADDITIONAL 7-10 BUSINESS DAYS FOR DELIVERY.

INTERNATIONAL SHIPMENTS ARE SUBJECT TO ADDITIONAL DUTIES TAXES AND OTHER CUSTOMS FEES. WE ARE NOT RESPONSIBLE FOR TARIFFS OR CUSTOMS FEES. PLEASE ALLOW AT LEAST 4-6 WEEKS FOR INTERNATIONAL ORDERS TO BE DELIVERED.

ALL ORDERS ARE SHIPPED VIA USPS STANDARD SHIPPING. WE ARE NOT RESPONSIBLE FOR ANY LOST, STOLEN, OR DAMAGED PACKAGES ONCE THE PACKAGE HAS BEEN SHIPPED. WE CANNOT GUARANTEE DELIVERY DATES.

RETURNS/EXCHANGES


ITEMS RETURNED WITHIN SEVEN DAYS OF THE PACKAGE ARRIVAL DATE IN SAME AS NEW CONDITION WILL BE ELIGIBLE FOR A REFUND. PLEASE NOTE THAT WE CANNOT REFUND THE ORIGINAL SHIPPING CHARGES (STANDARD FIRST CLASS/AIRMAIL) WITH THE EXCEPTION OF FAULTY OR INCORRECTLY SHIPPED ITEMS.


PLEASE INSERT A NOTE WITH YOUR ORDER NUMBER AND REASON FOR RETURN /EXCHANGE.


AMERICAN CANCER SOCIETY AND MAKING STRIDES AGAINST BREAST CANCER

4361 VALLEY BOULEVARD, SUITE E1

LOS ANGELES, CA 90032 UNITED STATES

 

REFUNDS WILL BE CREDITED TO THE ORIGINAL PAYMENT METHOD USED WITHIN 8-10 BUSINESS DAYS OF PROCESSING THE RETURN.

ONCE AN EXCHANGE HAS BEEN PROCESSED, YOU WILL BE NOTIFIED AND PROVIDED A NEW USPS TRACKING NUMBER. PLEASE ALLOW UP TO 10 BUSINESS DAYS FOR ORDER PROCESSING.

CUSTOMER SERVICE

Contact us at younitedstrides-help@ceremonyofroses.com

If you are having issues with an order your placed, state your order number in the subject line of the email.

Hours of Operation

M-F 9AM - 6PM PT